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Forum: Technical / Order Support Questions


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  1. Here is the quick link to open a service ticket for assistance from Smith Micro

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  1.   Sticky Threads  



  2. Sticky Thread Sticky: Smith Micro For Customer Service, Order Support or Technical Support - Open a Ticket with SMSI

    Here is the quick link to open a service ticket for assistance from Smith Micro: http://smsi.me/oeWE8w

    Started by TNPorter, 09-20-2011 09:58 AM
    2 Pages
    1 2
    assistance, customer, http, link, micro, open, order, quick, service, smith, support, tech, technical, ticket, url
    • Replies: 30
    • Views: 3,139
    03-06-2014 12:47 AM Go to last post
  3. Sticky Thread Sticky: Smith Micro FAQ: Download Files Info

    I answered this in another thread, but since it has been asked for frequently, I thought I'd stick it in a new thread. The CP and Store.smith...

    Started by TNPorter, 09-20-2011 12:43 AM
    2 Pages
    1 2
    answered, asked, awesome, bala, content, documentation, faq, files, hat, high, info, ins, load, mac, results, set, sites, stick, store, team, thought, thread, web, win, zip
    • Replies: 36
    • Views: 5,290
    04-13-2012 07:45 AM Go to last post


  4.   Normal Threads  

  1. Question LIBRARY ISSUE Poser Pro 2012

    For some strange reason, I have double entries in my Library under all categories. I go to install the morphs for a shape and there are two head and...

    Started by grifon, 06-02-2013 05:48 PM
    arts, body, daz, daz studio, double, duplicate, entries, entry, eve, head, ins, install, issue, library, morphs, poser, pro, problem, reason, sort, star, starts, states, strange, studio
    • Replies: 8
    • Views: 506
    04-18-2014 02:17 PM Go to last post
  2. Poser 9 worked in windows 8, but stopped working after update to windows 8.1

    Hi, the title says it all. According to the info popup Poser is not compatible with windows 8.1 Does anyone else have this problem? If so any...

    Started by hermanc, 10-20-2013 01:13 AM
    3 Pages
    1 2 3
    • Replies: 54
    • Views: 3,042
    03-24-2014 06:18 PM Go to last post
  3. Newbie using Queue Manager 2012. Having some issues

    I think this is a serious case of PEBKAC (Problem Exists Between Keyboard And Chair). I recently got my secondary computer, which is now operating...

    Started by konstantine, 02-14-2014 06:25 AM
    2 Pages
    1 2
    • Replies: 23
    • Views: 250
    03-02-2014 05:55 AM Go to last post
  4. Poser 2012 Pro & Recent Executable Failure (Quick Fix and Thoughts)

    Just a post to help those who may find themselves in need regarding a recent problem with Poser 2012 Pro and "Executable" errors preventing the...

    Started by morkonan, 11-19-2013 03:52 PM
    bit, changed, errors, fix, info, issue, luck, message, point, poser, post, preferences, pro, problem, program, quick, rdna, request, things, thread, updated, updating, version, weeks, working
    • Replies: 6
    • Views: 387
    03-01-2014 05:58 AM Go to last post
  5. Getting V4 into Poser 9

    I would really like to use Victoria 4 in Poser 9. There is a ton of content for her that is Poser specific. Everything I have tried to get her into...

    Started by moquinn0, 02-01-2014 07:02 AM
    alter, buy, content, corrupt, easily, ent, entire, fact, failed, follow, hat, library, load, managed, newbie, poser, questions, reinstall, specific, tent, ton, vic, victoria, wha, windows
    • Replies: 5
    • Views: 132
    02-04-2014 06:31 AM Go to last post
  6. Poser 9 library folder help

    I have been consolidating my poses into one folder (ex. Fae poses, model poses, etc.) Now I have a bunch of empty folders in the library view. Is...

    Started by justm, 01-20-2014 04:28 PM
    appreciated, bee, bunch, fae, folder, folders, greatly, hel, library, model, point, poser, poser 6, poser 9, poses, problem, purchase, purpose, remove, script, view
    • Replies: 6
    • Views: 140
    01-21-2014 02:14 PM Go to last post
  7. Missing Palettes in some Poser rooms?

    Hi all. I got the libraries issue resolved with not too much difficulty, but at least since the Win 8.1 upgrade, I've had a strange problem: My...

    Started by timag, 01-15-2014 11:44 PM
    bit, dial, ime, issue, libraries, make, material, missing, pale, parameters, pose, poser, pre, pretty, problem, room, rooms, situation, strange, sumi, time, upgrade, weird, win, won
    • Replies: 4
    • Views: 144
    01-16-2014 07:29 PM Go to last post
  8. From 6 to 2012 pro?

    First Post = Is there a way to grab custom figures complete with their textures, maps, colors etc. that were created and saved in poser 6 and open...

    Started by nateowens, 01-05-2014 01:21 PM
    2012 pro, advice, complete, cr2, custom, files, great, hair, happened, helpful, import, maps, open, poser, poser 6, post, pro, props, stuff, tex, textures, tips, work
    • Replies: 4
    • Views: 132
    01-05-2014 11:59 PM Go to last post
  9. Poser Pro executable file has stopped working

    I recently downloaded SR3 for my Poser Pro 9 installation, and of course installed the latest updates (including IE 11). Now Poser Pro won't run...

    Started by egearbox, 12-11-2013 11:18 PM
    art, code, crash, downloaded, file, files, fix, including, ins, log, message, offset, poser, poserpro, pro, process, program, reference, start, thread, time, updates, version, wha, working
    • Replies: 1
    • Views: 1,216
    12-12-2013 06:48 PM Go to last post
  10. Poser 9 library error message

    When I open Poser 9 I get the following error message instead of the library. I did the latest update yesterday, and had no problem then. Today when...

    Started by justm, 12-04-2013 04:43 PM
    • Replies: 2
    • Views: 115
    12-05-2013 06:47 PM Go to last post
  11. Poser 9 exe file stopped working

    I really hope someone can help....Poser 9 has been working fine until today when I tried to open it and got this..... Problem signature: ...

    Started by allegra, 11-29-2013 06:40 AM
    code, don, eve, event, exception, fault, file, hope, information, kid, line, offset, online, open, poser, poser9, privacy, today, url, version, wha, windows, working
    • Replies: 4
    • Views: 596
    12-02-2013 09:08 PM Go to last post
  12. Poser 9 now works with Windows 8.1

    The title says it all - SR 3.2 fixes the problem with Windows 8.1 and I suspect IE 11 as well in earlier versions of Windows I have not tested in...

    Started by tastiger, 11-26-2013 03:06 PM
    • Replies: 5
    • Views: 405
    12-02-2013 05:41 PM Go to last post
  13. Library Error. No content

    I am connected to the internet. I am using Poser Pro2012. The Library window comes up with some default message and no content at all. I click on...

    Started by jezebel43, 12-30-2012 10:32 PM
    ago, click, connected, content, couple, day, default, dow, ent, error, fine, ins, internet, library, message, poser, pro, tent, thing, til, uni, uninstall, updates, window, working
    • Replies: 14
    • Views: 1,167
    11-23-2013 01:50 PM Go to last post
  14. Answered: Embedded Library not working

    Hi! I am familiar with Poser but new to Poser pro, and having fun discovering it so far. However... When I go on settings and tell Poser Pro 2012...

    Started by joannastar, 09-22-2011 05:33 PM
    adobe, beta, bit, bug, content, discovering, flash, forum, fun, html, issue, library, luck, message, poser, pro, report, searching, set, settings, submit, url, version, working, wrong
    • Replies: 7
    • Views: 2,863
    11-22-2013 04:48 PM Go to last post
  15. Question Poser 9 Libraries Have Disappeared

    OK, I haven't used Poser since version 5, but picked up Poser 9 when SM had it on sale recently, and installed it on my Win7 Pro laptop on October...

    Started by missb, 11-13-2013 01:12 AM
    ago, art, blank, default, flash, happened, haven, idea, ideas, ins, instructions, latest, load, mea, month, poser, pro, rest, sale, scene, solid, start, version, white, win
    • Replies: 9
    • Views: 409
    11-13-2013 04:05 PM Go to last post
  16. Question Render and Die!!!

    Lately when I'm rendering whether it's Firefly or thru Lux, the computer just stop and go dark... Not crashes, it just stop and go dead. Any body...

    Started by thunderstone, 10-19-2013 11:34 AM
    body, card, crashes, dark, daz, daz studio, dead, firefly, forum, happened, hat, ins, latest, poser, problems, render, rendering, running, stop, studio, updated, video, wha, wits
    • Replies: 9
    • Views: 229
    11-01-2013 07:33 PM Go to last post
  17. Help!!! Can't render materials

    Suddenly materials won't render. Everything looks fine in preview but when I render everything comes out as gray objects, no textures, no transmaps,...

    Started by thenorm, 10-11-2013 08:30 PM
    clue, fine, gray, ins, installed, manager, material, materials, no textures, normal, objects, preview, render, screwed, suddenly, tex, textures, transmaps, won
    • Replies: 4
    • Views: 180
    10-22-2013 12:15 AM Go to last post
  18. Poserr 8 / 9 Win 8.1 issues

    Thought I should post here as it seems to be a technical issue.. The thread is over here Can a mod move the original thread if it is deemed...

    Started by tastiger, 10-21-2013 01:50 AM
    forum, http, issue, issues, mod, move, php, poser, post, run, runtimedna, stopped, tech, technical, thought, thread, timed, update, url, win, windows, worked, working
    • Replies: 0
    • Views: 261
    10-21-2013 01:50 AM Go to last post
  19. Pink Glowy skin

    I posted this in another thread before realizing this topic might be better suited. Since they introduced IDL, I've had issues with close contact...

    Started by jdredline, 03-19-2013 03:17 PM
    • Replies: 9
    • Views: 383
    10-09-2013 11:05 AM Go to last post
  20. Question Windows 8 and Poser 2012

    I did a search of the forum and could not find an answer. Does Poser 2012 work with Windows 8. If not, has it been announced that an update is...

    Started by hyper1, 12-11-2012 03:46 PM
    advice, answer, baby, buy, early, era, forum, generation, information, ins, lights, load, long, machine, play, poser, rendering, search, started, thread, time, update, windows, work, year
    • Replies: 11
    • Views: 1,972
    10-07-2013 04:40 AM Go to last post
  21. Unhappy Poser 9 Help Please

    I hope someone can help as I'd love to sort my Poser problems out. I'm a longtime Daz user so Poser is all new but something I've wanted to get into...

    Started by allegra, 09-28-2013 07:07 PM
    art, bit, daz, file, hope, ins, list, long, love, morphs, pic, poser, problems, props, runtime, sale, setup, sort, start, tex, textures, things, user, wanted, work
    • Replies: 6
    • Views: 334
    10-03-2013 06:20 AM Go to last post
  22. installing Poser Pro 2012

    I've spent the last two days search for any advice on the following question, but no luck. I was hoping someone here could help. I all ready have...

    Started by makeurmark, 09-30-2013 02:45 PM
    advice, content, days, daz, feel, folders, hand, hat, ins, installing, latest, leaving, luck, mac, mountain, older, poser, pro, question, ready, running, search, separate, version, versions
    • Replies: 3
    • Views: 237
    10-01-2013 03:35 AM Go to last post
  23. Frustrated by PoserPro 2012 downlad ready to Www

    I just tried to get my PoserPro 2012 downloads reset and was charged a little over 8 dollars for service reset. But what I got was a reset on the...

    Started by faery_light, 09-06-2013 11:09 PM
    address, charged, copy, corrupt, dow, downloads, email, files, frustrated, loads, longer, network, original, poserpro, ready, redownload, reinstall, reset, rest, righ, service, sob, stupid, wha, working
    • Replies: 1
    • Views: 238
    09-07-2013 05:13 PM Go to last post
  24. Question Technical Issue: Poser 2012 Queue Manager

    My Queue manager in Poser 2012 will not render anything. I suspend it and resume it and all go to waiting. None ever go to running. :( Anyone...

    Started by c567591, 09-21-2011 09:36 PM
    2 Pages
    1 2
    • Replies: 23
    • Views: 6,708
    09-01-2013 09:06 PM Go to last post
  25. Poser scene crashes after startup

    Hello there! I ran in a problem with a poser scene recently. I have used many props in there, so I saved the scene in the wireframe model and used...

    Started by stedora, 08-20-2013 12:21 AM
    art, change, click, couple, crashes, create, good, ideas, longer, lot, model, morning, option, poser, preview, problem, props, question, redo, scene, scenes, start, tex, texture, works
    • Replies: 3
    • Views: 417
    08-27-2013 01:26 AM Go to last post
  26. Third Party Content help on Poser Pro 2012

    I know you've covered the DAZ character intsall problem. I gave up on trying to install my DAZ characters. But my Non-Daz characters won't show up...

    Started by versora, 08-11-2013 12:24 PM
    character, characters, cherry, color, content, covered, daz, default, driving, ent, fine, gave, hair, ins, install, nuts, party, poser, pro, problem, props, pull, sites, tent, won
    • Replies: 2
    • Views: 362
    08-12-2013 11:08 AM Go to last post
  27. The Sad Tales of "An Unhandled Exception" - The Poser 9 render error

    Anyone ever get an error message "An unhandled exception occurred. Press Abort"... so on and so on, when attempting to render in Poser 9? ...

    Started by knockertom, 07-16-2013 12:58 PM
    bit, bucket, default, don, draft, error, exception, handled, hit, ins, issue, memory, message, poser, press, render, run, running, sad, scene, set, size, sr3, tales, update
    • Replies: 1
    • Views: 312
    08-08-2013 06:10 PM Go to last post
  28. Red face Is a Clean Slate Possible?

    I want to start all over with my Poser Pro 2012 installation - but first I need everything everywhere gone so that after I reinstall - it won't "act"...

    Started by jmcarrigan, 08-06-2013 07:26 PM
    2012, act, ahead, art, clean, hat, idea, ins, installation, knowledge, missing, poser, pro, reinstall, star, start, won
    • Replies: 1
    • Views: 205
    08-06-2013 11:01 PM Go to last post
  29. Poser fails to open saved projects?

    I have poser 9 and it runs very smoothly but every time I save a project and come back later and try to open it back up poser crashes and an error...

    Started by projectlight, 08-01-2013 03:45 PM
    appreciated, crashes, error, failed, file, ime, load, message, open, pops, poser, poser 9, project, projects, save, saved, time
    • Replies: 0
    • Views: 192
    08-01-2013 03:45 PM Go to last post
  30. How Do I Export QuickTime Animation Files From Poser With Transparent Backgrounds?

    Hi everyone and thanks in advance for any help. If this question was posted already sorry, I have searched and cannot find an answer to my...

    Started by huyemac, 07-27-2013 01:02 PM
    animated, animation, answer, appreciated, background, backgrounds, bit, editing, editor, file, files, fur, idea, import, mac, make, png, poser, pro, question, quick, render, set, video, world
    • Replies: 1
    • Views: 349
    07-28-2013 04:44 PM Go to last post

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