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Forum: RDNA Frequently Asked Questions - FAQ

The Repository of the Frequently Asked Questions from RDNA

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  1.   Sticky Threads  

  2. Sticky Thread Sticky: Contacting Runtime DNA

    You can contact Runtime DNA several ways: 1. Help mail - If you are contacting help regarding a specific order number...

    Started by Admin-Traveler, 10-04-2010 01:47 PM
    admin, answered, answers, contact, day, dna, easter, email, forums, friday, issues, log, mail, member, message, messaging, notifications, number, page, product, righ, runtime, runtimedna, staff, time
    • Replies: 0
    • Views: 1,196
    10-04-2010 01:47 PM Go to last post
  3. Sticky Thread Sticky: Ordering at the Runtime DNA Store

    The Order System at Runtime DNA: When entering the store, place the items in your cart. When you checkout you will be prompted for your method...

    Started by Admin-Traveler, 10-04-2010 01:42 PM
    account, activated, car, cards, correct, country, credit, dna, exact, files, final, information, items, live, make, number, ordering, payment, paypal, place, province, runtime, state, store, time
    • Replies: 0
    • Views: 1,852
    10-04-2010 01:42 PM Go to last post
  4. Sticky Thread Sticky: Runtime DNA Terms of Service (TOS)

    RuntimeDNA TERMS OF SERVICE is a privately held business entity that provides quality products for use with E-Frontier's Poser,...

    Started by Admin-Traveler, 10-05-2010 05:01 PM
    case, change, chat, dna, downloads, email, errors, files, gallery, images, installers, mea, online, open, pack, poser, posting, posts, products, set, site, store, support, texture, tutorial
    • Replies: 1
    • Views: 1,224
    10-05-2010 05:02 PM Go to last post
  5. Sticky Thread Sticky: Runtime DNA's Copyright Policy

    Runtime DNA's Copyright Policy Please notify Runtime DNA Inc immediately at this email address: of any suspected...

    Started by Admin-Traveler, 10-05-2010 05:02 PM
    behalf, correct, credit, digital, dna, downloads, email, files, follow, good, images, information, list, material, mea, members, model, note, online, permission, read, set, store, user, video
    • Replies: 0
    • Views: 1,246
    10-05-2010 05:02 PM Go to last post
  6. Sticky Thread Sticky: STORE: What do I do if my order is Queued?

    Runtime DNA employs a very strict fraud protection service, that will queue an order instead of processing it. Queued orders are checked 3-4 times a...

    Started by Admin-Traveler, 10-04-2010 01:43 PM
    code, country, customer, day, dna, hat, information, ins, people, place, pro, processing, profile, required, run, runtime, safe, service, site, state, time, times, wha, work, zip
    • Replies: 0
    • Views: 1,309
    10-04-2010 01:43 PM Go to last post

  7.   Normal Threads  

  1. BROKERING: How Do I Become a Broker at Runtime DNA?

    You need to send an email to or send a pm to any of the site admin who will forward your request on to Colm Jackson. Colm...

    Started by Admin-Traveler, 10-04-2010 01:48 PM
    admin, artists, brokering, case, colm, coming, dna, email, finished, images, info, instant, large, links, make, online, poser, product, request, requests, runtime, send, site, time, week
    • Replies: 0
    • Views: 2,495
    10-04-2010 01:48 PM Go to last post
  2. FORUM: Where can I find the forum FAQ?

    You can find that here:

    Started by Admin-Traveler, 10-05-2010 05:06 PM
    faq, forum, hat, http, php, run, runtimedna, timed, url, www
    • Replies: 0
    • Views: 1,151
    10-05-2010 05:06 PM Go to last post
  3. GALLERY: How do I change the thumbnail on my gallery post?

    Hello fellow DNA'ers Ready for the next arcane secret of the new RDNA Expanded Gallery System? Sit yourself down... that will hold you... Once...

    Started by Admin-Traveler, 10-06-2010 08:52 AM
    art, change, cool, dna, fix, folks, gallery, head, ice, image, information, links, make, merry, original, post, preview, process, rdna, site, step, talk, vickie, work, working
    • Replies: 0
    • Views: 911
    10-06-2010 08:52 AM Go to last post
  4. GALLERY: How do I pick an Avatar for the Gallery?

    One of the cool new features of the expanded gallery system is that you can now show off a piece of your artwork with every comment that you leave on...

    Started by Admin-Traveler, 10-06-2010 08:54 AM
    artwork, avatar, check, comments, cool, dare, features, forum, gallery, good, images, list, make, page, place, post, profile, rdna, ready, set, stay, stuff, things, word, work
    • Replies: 0
    • Views: 935
    10-06-2010 08:54 AM Go to last post
  5. GALLERY: What are the Image Posting Guidelines?

    RDNA Image / Gallery Posting Guidelines All images submitted to the gallery must be in .jpg format. Images must be under 200K in file size -...

    Started by Admin-Traveler, 10-05-2010 05:00 PM
    artist, case, children, clothing, email, female, figure, gallery, images, links, make, material, member, members, note, personal, posting, rdna, site, sites, submitted, texture, user, week, work
    • Replies: 0
    • Views: 1,168
    10-05-2010 05:00 PM Go to last post
  6. GALLERY: Where can I find the Gallery FAQ?


    Started by Admin-Traveler, 10-06-2010 08:49 AM
    faq, gallery, http, php, run, runtimedna, timed, url, www
    • Replies: 0
    • Views: 1,817
    10-06-2010 08:49 AM Go to last post
  7. GENERAL: Do you have a Runtime DNA Banner I can use on my site?

    Yes we do! Here is a collection of full banner images that you can save and use on your own site. Please do not link to these images, download...

    Started by Admin-Traveler, 10-05-2010 08:11 AM
    ban, banner, banners, center, collection, dna, dow, download, general, hat, http, images, ime, img, jpg, load, rdna, run, runtime, runtimedna, save, server, site, time, timed
    • Replies: 0
    • Views: 1,058
    10-05-2010 08:11 AM Go to last post
  8. SITE: How do I find threads/posts from old URLs?

    When we moved we were very careful to keep post and thread numbers the same between the sites, this means that while old URLs won't work, if you know...

    Started by Admin-Traveler, 10-05-2010 07:52 AM
    careful, convert, current, end, forum, hat, links, mea, means, moved, numbers, post, posts, run, runtimedna, site, sites, structure, thread, threads, url, versions, wee, won, work
    • Replies: 0
    • Views: 889
    10-05-2010 07:52 AM Go to last post
  9. SITE: I am having Login Problems, what can I do?

    RDNA Employs a 3 strike rule on logging in. If you miss your password 3 times, your account is automatically suspended. This is for YOUR PROTECTION...

    Started by Admin-Traveler, 10-04-2010 01:49 PM
    account, admin, change, contact, create, email, enabled, hat, logging, login, match, miss, password, pro, problem, problems, protection, rdna, requesting, reset, rule, send, site, strike, times
    • Replies: 0
    • Views: 966
    10-04-2010 01:49 PM Go to last post
  10. STORE: How do I find someone's wishlist?

    How do I find someone's public wishlist?

    Started by trumarcar, 11-27-2010 08:53 AM
    public, wishlist
    • Replies: 1
    • Views: 1,044
    11-27-2010 09:21 AM Go to last post
  11. STORE: How do I get a refund if I don't like a product?

    This is not a test. Products go into the store as final. Please make sure when you order that this is what you want. Look over your product page very...

    Started by Admin-Traveler, 10-04-2010 01:45 PM
    automatic, case, credits, dna, don, est, figure, final, formation, hat, ime, information, make, page, product, products, refund, refunds, required, software, store, test, time, version, wha
    • Replies: 0
    • Views: 1,215
    10-04-2010 01:45 PM Go to last post
  12. STORE: How do I get my downloads reset?

    Please write to and specify your order number, we will reset your downloads. Any unusually high requests will be refused unless...

    Started by Admin-Traveler, 10-04-2010 01:46 PM
    dow, downloads, email, hat, high, loads, number, order, provide, reasons, refused, requests, reset, run, runtimedna, store, timed, write
    • Replies: 0
    • Views: 986
    10-04-2010 01:46 PM Go to last post
  13. Unhappy STORE: How do i get my gift list url

    why oh why does it always have to be complicated ? and why cant we just post the link to our wishlist for friends to see. I've moved all the stuff i...

    Started by size8, 11-27-2010 09:14 AM
    complicated, friends, gif, gift, gift list, life, link, list, moved, post, stuff, url, wishlist
    • Replies: 1
    • Views: 1,721
    11-27-2010 09:23 AM Go to last post
  14. STORE: How do I get the activation code for the software that I have ordered?

    If you place an order for software in the store, and it requires an activation code, it will be mailed within 24 hours of the order. If you wish to...

    Started by Admin-Traveler, 10-04-2010 01:45 PM
    activation, code, coded, comments, contact, email, immediately, mailed, order, place, requires, run, runtimedna, software, store, timed
    • Replies: 0
    • Views: 982
    10-04-2010 01:45 PM Go to last post
  15. STORE: How Do I Know If A Product I Purchased Has Been Updated

    When a product is updated through Runtime DNA, an email is automatically sent out telling you what update has taken place, and how to download it. ...

    Started by Admin-Syyd, 10-14-2010 01:03 PM
    address, bee, check, dna, dow, dummy, email, forum, hrough, ime, lists, load, miss, newest, page, place, product, purchased, run, runtime, time, update, updated, updates, wha
    • Replies: 0
    • Views: 959
    10-14-2010 01:03 PM Go to last post
  16. STORE: What do I do if my order fails?

    Please realize that the matching on credit cards is extremely sophisticated. If your card fails once, it is not advisable to hit the order button...

    Started by Admin-Traveler, 10-04-2010 01:44 PM
    button, cards, credit, extremely, hat, hit, matching, order, sophisticated, store, times, ton, wha
    • Replies: 0
    • Views: 992
    10-04-2010 01:44 PM Go to last post

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