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Forum: RUNTIME DNA CONTACT FORUM


This forum is for the communication of Runtime DNA members and purchasers, to alert staff to problems with downloads and site difficulties. write to help@runtimedna.com if you are in need of product support or have any other requests or ideas.

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  1. A place where dreams really do come true. Ask DNA Member MEA, who requested a special armor, and got it. Put your wish down today, it could be tomorrow's reality!

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    • Posts: 7,057
  2. The Repository of the Frequently Asked Questions from RDNA

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  3. For notifications of Runtime DNA product updates.

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    • Threads: 134
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  1.   Sticky Threads  



  2. Sticky Thread Sticky: NEWS! HeartBleed Bug And Runtime DNA

    Hello everyone, Over the last few days I've received quite a few emails and calls at Runtime DNA, to inquire as to whether or not we are infected...

    Started by Admin-Syyd, 04-10-2014 09:41 AM
    big, bug, calls, char, correct, days, dna, emails, hard, hear, hit, internet, main, post, pretty, problem, received, run, runtime, server, sites, time, times, url, wha
    • Replies: 6
    • Views: 122
    04-13-2014 03:46 PM Go to last post
  3. Sticky Thread Sticky: NEWS! RDNA's 13 Days of Christmas 2013 Has BEGUN!

    96662 The 13 Days of Christmas are here! Every day from now until December 24th, we will be putting up new freebies. You have 24 hours to grab up...

    Started by Admin-Traveler, 12-12-2013 10:59 AM
    • Replies: 0
    • Views: 166
    12-12-2013 10:59 AM Go to last post
  4. Sticky Thread Sticky: THE DAWN OF A NEW ERA...

    http://www.runtimedna.com/dawnpg/title.jpg As a result of the overwhelmingly positive response by the community around "Dawn", we are pleased to...

    Started by RuntimeDNA, 07-08-2013 01:00 AM
    add, announce, art, character, daz studio, dork, female, figure, files, finally, great, heads, joined, large, members, michael, poser, renders, studio, support, syyd, things, today, tutorials, victoria
    • Replies: 1
    • Views: 455
    08-31-2013 01:12 PM Go to last post
  5. Sticky Thread Sticky: NEWS! RDNA's Holiday Cheer Gallery Giveaway

    <img src="http://www.runtimedna.com/siteimages/GGBanner.jpg"> RuntimeDNA would like to extend an extra wish of Thanks to you during the holiday...

    Started by RuntimeDNA, 12-11-2012 09:48 AM
    1st, article, check, contest, email, end, extra, forum, galleries, gallery, gift, image, land, make, pick, post, present, prizes, rdna, renders, size, stay, test, win, winner
    • Replies: 0
    • Views: 313
    12-11-2012 09:48 AM Go to last post


  6.   Normal Threads  

  1. IN PROGRESS :: Hair Conversion System Roxie Add-on issues.

    I just purchased the Roxie add-on to for the HCS but the script won't recognize Roxie. It works when I bring in the Roxie's dev version, so I'm...

    Started by johndoe641, 04-20-2014 06:39 PM
    ability, add, bring, broke, content, conversion, dev, ent, fixed, hair, hat, issues, purchased, recognize, roxie, script, system, tent, update, version, won, works, wrong
    • Replies: 3
    • Views: 21
    04-20-2014 10:14 PM Go to last post
  2. SOLVED :: Problem with Fairytale Unicorn for DAZ Studio

    I purchased the Fairytale Unicorn for DAZ Studio, order #413103, however when I go to apply these textures to the Unicorn, I get a "callout" - there...

    Started by belladragon, 04-07-2014 06:23 PM
    • Replies: 17
    • Views: 126
    04-19-2014 05:38 AM Go to last post
  3. SOLVED :: A RenderStudio 2014 Modular 4 - Hollywood - Noir Question

    Just a quick question for anyone who owns this product. I've always wanted to try my hand at Film Noir and/or Sepia renders, and this product was...

    Started by missb, 04-17-2014 10:25 PM
    2014, advance, check, don, film, film noir, hand, hat, hollywood, make, modular, noir, product, purchase, questio, question, quick, renders, renderstudio, standalone, ted, wanted, week
    • Replies: 3
    • Views: 65
    04-18-2014 05:57 PM Go to last post
  4. Netherworks Product Changes

    Just wanted to let my beloved patrons know that there are some very positive changes coming to some of the products I've recently released, which...

    Started by netherworks, 04-14-2014 11:23 AM
    bit, change, coming, days, deciding, deep, dna, features, great, make, number, place, poser, product, products, remove, room, runtime, set, store, support, taking, terms, things, weeks
    • Replies: 5
    • Views: 178
    04-15-2014 05:51 PM Go to last post
  5. The Unicorn: Youth-Probleme

    Habe eben das süße kleine Einhorn gekauft aber leider funktioniert es nicht. lade ich das Einhorn rein kann ich die Mähne und das Tail nicht mehr...

    Started by dream8671, 04-07-2014 03:46 PM
    • Replies: 9
    • Views: 96
    04-14-2014 01:33 PM Go to last post
  6. IN PROGRESS :: Problems with Netherworks Matwriter Panel 2014

    Having troubles with this utility I just purchased. I'm using it on a iMac running 10.6.8 and Poser 2012. For some reason I can't change where new...

    Started by dcrosby, 04-07-2014 11:50 AM
    • Replies: 10
    • Views: 77
    04-12-2014 07:22 AM Go to last post
  7. SOLVED :: Files missing from order

    Hello! Recently purchased from the Spring Thaw sale and I've gotten errors on most of my downloads in my order. Doing a search of the forums revealed...

    Started by cylithera, 04-09-2014 11:38 PM
    contact, distribution, downloads, errors, exact, failed, files, fixed, forums, happened, haw, key, loads, missing, package, purchased, recently, reset, resetting, revealed, sale, search, shop, spring, wha
    • Replies: 6
    • Views: 89
    04-10-2014 04:08 PM Go to last post
  8. SOLVED :: Cannot download file

    Issue has been resolved by administrator...awesome response! Thank you.

    Started by veritas2210, 04-10-2014 10:41 AM
    411, body, contact, direction, distribution, downloads, file, head, html, images, input, package, products, rdna, righ, runtimedna, search, series, shop, situation, skin, sort, status, type, vol
    • Replies: 2
    • Views: 93
    04-10-2014 12:45 PM Go to last post
  9. SOLVED :: Download links work , site system fails to find file

    Hello, I purchased a few files from the frozen sale sometime this morning but can't d/l them. I get this error message when I try. "You supplied...

    Started by smileywitchfaerie, 04-10-2014 10:23 AM
    contact, distribution, error, fae, failed, file, files, hell, key, links, litter, load, love, message, mor, morning, package, sale, series, shop, site, snow, tree, vol, work
    • Replies: 2
    • Views: 48
    04-10-2014 12:22 PM Go to last post
  10. SOLVED :: Updates link not working

    Hi, I received emails about two product updates but when I go to the link provided and click on download I get "You supplied valid download key, but...

    Started by irishmiss, 04-10-2014 08:46 AM
    body, click, comment, contact, distribution, emails, failed, file, flowers, ground, items, key, litter, load, modualz, package, product, question, series, shop, table, updates, vol, working, zip
    • Replies: 2
    • Views: 39
    04-10-2014 09:15 AM Go to last post
  11. Deep Freeze Search?

    I just can't figure out how to search only the Deep Freeze items. I might be more apt to buy something if I could filter out the stuff I don't use. ...

    Started by sandman_max, 04-09-2014 06:33 PM
    apt, browse, buy, deep, don, figure, filter, freeze, how to, items, long, pages, search, stuff, takes
    • Replies: 1
    • Views: 38
    04-09-2014 07:51 PM Go to last post
  12. Freebie with AS new hair purchase....

    Hi there and good day. When I purchases AS Ony Braids for V4, there was a special promotion that said I'd get something free for buying that...

    Started by alexandersgrandma, 04-05-2014 07:08 AM
    172, 411, braids, buying, date, day, delivery, don, freebie, good, hair, hat, method, options, order, payment, paypal, processed, promo, promotion, purchases, special, status, supposed, voice
    • Replies: 4
    • Views: 84
    04-07-2014 12:20 PM Go to last post
  13. Question Gift Certificate Questions

    1. Is everything all set up to send and redeem gift certificates now? 2. Do we have to use the gift certificate amounts all at once or until...

    Started by tiggersprings, 04-17-2009 12:05 PM
    certificate, gift, questions
    • Replies: 19
    • Views: 1,454
    04-07-2014 10:52 AM Go to last post
  14. SOLVED :: Aztec Loincloth by Traveler

    Is it still available anywhere? Can't seem to find it, even though there are references for it all over the place and a few nice mat sets...

    Started by rsn, 04-04-2014 12:26 PM
    aztec, cloth, eve, ice, loincloth, mat, nice, place, references, sets, traveler
    • Replies: 2
    • Views: 51
    04-04-2014 01:21 PM Go to last post
  15. Question SOLVED :: SR_Lucrezia_BonusMats.zip

    I'm having problems downloading the file. It seems to download to my desktop ok, but when I try and open it Winzip gives me the error Central...

    Started by inspired_art, 03-20-2014 09:06 PM
    central, desk, desktop, directory, dow, downloading, error, file, loading, open, problems, zip
    • Replies: 5
    • Views: 98
    03-31-2014 11:29 AM Go to last post
  16. IN PROGRESS :: Tiny Torn Shirt

    Hey, I just moved poser over onto a new computer, and installed everything I had got everything from one hard drive to another yaddayaddayadda...

    Started by celticurse, 03-28-2014 11:05 PM
    360, basic, cap, capture, case, default, finally, fishnet, ins, lilflame, love, making, material, mea, model, png, poser, render, room, set, tiny torn shirt, transparent, updated, windows
    • Replies: 1
    • Views: 49
    03-29-2014 09:14 AM Go to last post
  17. IN PROGRESS :: Great render effects - question about a promo pic

    "Out There" promo pic for "Ony Braids Hair V4" If you could, please let us know how this particular render was created. I am most interested in...

    Started by infinity10, 03-28-2014 01:34 AM
    braids, created, effect, effects, great, hair, interested, lighting, pic, promo, questio, question, render
    • Replies: 2
    • Views: 72
    03-28-2014 01:31 PM Go to last post
  18. SOLVED :: Problem with Melody- Micah Bundle

    I just bought this, and the product description says it includes the following: MelodyLE.cr2 MelodyFBM.cr2 (REQUIRES ! Aiko3.cr2 and RTE...

    Started by mmalbert, 03-26-2014 10:33 PM
    • Replies: 13
    • Views: 107
    03-27-2014 11:26 PM Go to last post
  19. SOLVED :: Wishlist

    So, I just looked at my private wishlist and it's very short. I get this message at the top. But, it doesn't tell me what products are...

    Started by tiggersprings, 03-25-2014 04:36 PM
    administrator, bee, browser, cuts, disabled, looked, message, missing, private, products, reason, removed, short, sigh, store, wha, wishlist, wishlists
    • Replies: 4
    • Views: 65
    03-25-2014 05:47 PM Go to last post
  20. Thumbs down IN PROGRESS :: Polly Hair ERROR

    Purchased polly hair for Genesis 2 females from the Runtime DNA store. All seemed well, but I received an error that a texture is missing. I attached...

    Started by ninthpixel, 03-22-2014 07:10 PM
    • Replies: 7
    • Views: 101
    03-23-2014 05:22 AM Go to last post
  21. SOLVED :: Product Exchange?

    Would it be possible to get a product exchange in order #409696? I mistakenly ordered the CrossDresser 4 License For The Dude 2, when I needed the...

    Started by bwldrd, 03-13-2014 11:46 PM
    crossdresser, dude, exchange, license, mistake, needed, order, ordered, product, suzyq
    • Replies: 4
    • Views: 86
    03-14-2014 04:03 AM Go to last post
  22. SOLVED :: Problems with Learn to 3D Model download

    I have just purchased the 'learn to model 3D with Dark Edge design' but I am unable to download:(. The files show zero data and when clicked I get a...

    Started by hornet3d, 02-27-2014 02:22 PM
    appears, bring, clicking, contact, dark, design, dow, edge, entered, files, forum, home, ideas, key, learn, load, message, model, problems, purchased, screen, site, support, tag, unable
    • Replies: 5
    • Views: 120
    02-27-2014 03:22 PM Go to last post
  23. Problems with The Unicorn and Whimsical Unicorn Poses

    There is a problem with the folder names in the data folder when unzipped there is a Unicorn1 folder but when using the figure in Studio it is...

    Started by heatherlee, 02-20-2014 10:40 PM
    3 Pages
    1 2 3
    • Replies: 41
    • Views: 395
    02-27-2014 01:36 AM Go to last post
  24. Littlefox's The Unicorn- incorrect DS version compatibility listed.

    Just a heads up, this is listed as being compatible with DS4 and higher. DUF can only be read by DS4.5 and higher. It says Daz Studio 4 in both...

    Started by vaskania, 02-20-2014 06:51 PM
    compatibility, compatible, correct, ds4, heads, higher, incorrect, listed, littlefox, read, unicorn, version
    • Replies: 3
    • Views: 93
    02-20-2014 07:19 PM Go to last post
  25. SOLVED :: PMD's do not work in Daz Studio yet products are marketed as DS compatible

    Hello there, Slight annoyance problem. I work with DS exclusive and have not a copy of Poser in sight. I therefore find it irritating that artists...

    Started by scoopey, 02-19-2014 10:47 AM
    artists, awful, bought, buy, case, character, clear, daz, daz studio, exclusive, file, head, idea, lot, morphs, page, point, poser, problem, products, send, sigh, studio, suggestions, work
    • Replies: 8
    • Views: 147
    02-19-2014 07:24 PM Go to last post
  26. SOLVED :: Please abort order, CC problems

    Dear staff, please abort order #406380 (my last one). I have troubles with the Credit Card (most likely have been the target of a fraud). Thanks a...

    Started by alexcoppo, 02-18-2014 07:02 PM
    advance, bee, card, credit, dear, fraud, kind, lot, order, problem, problems, staff, target, troubles
    • Replies: 1
    • Views: 56
    02-18-2014 07:06 PM Go to last post
  27. SOLVED :: Issues running EasyPoseUnderground

    Heyas I used EPU about a year ago, worked fine. However now when I go to start it I get an error "You cannot start application...

    Started by lyrra, 02-12-2014 03:22 AM
    ago, application, art, broke, broken, fine, happened, ime, ins, installed, issues, location, mea, run, running, star, start, time, wha, worked, year
    • Replies: 5
    • Views: 91
    02-12-2014 11:22 PM Go to last post
  28. Minor, old wishlist bug

    Maybe this is a well-known and accepted issue in which case never mind. But otherwise: The notification "As one or more products/configurable...

    Started by TZORG, 02-12-2014 09:24 AM
    accepted, admins, bee, bug, case, disabled, experience, formation, hat, ime, information, issue, list, message, mind, minor, missing, notification, products, removed, store, time, wha, wishlist, work
    • Replies: 1
    • Views: 66
    02-12-2014 10:13 AM Go to last post
  29. SOLVED :: A General Support Question Please

    Hi, Forgive me for probably a dumb question, I was wandering through my account history yesterday and I noted a rather significant number of...

    Started by terilt, 02-09-2014 01:44 PM
    account, characters, clarification, clothing, downloading, dumb, files, general, good, great, haven, history, long, lot, number, pretty, product, products, purchases, question, requested, righ, support, update, updated
    • Replies: 5
    • Views: 94
    02-10-2014 03:52 PM Go to last post
  30. SOLVED :: Real Deal sale?

    Am I missing something? In the most recent RDNA chronicle, it's indicating classic Real Deals should be on sale for 1.99 and said sale has been...

    Started by darken666, 01-31-2014 07:07 PM
    bee, chronicle, classic, deal, deals, ding, ended, extended, finding, missing, on sale, rdna, real, real deal, real deal sale, recent, sale, weeks
    • Replies: 3
    • Views: 93
    02-01-2014 09:55 AM Go to last post

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